Phone: 281-444-2600  |  info@cosmocoolconcepts.com

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Client Survey

Client Satisfaction Survey
Please help us improve our services by completing this questionnaire.

Was contract, deposit schedule and additional services clearly communicated?

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Were program changes and additional requests addressed professionally, and effective solutions offered?

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Did the venues chosen for your program meet your expectations?

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Was the final invoice clear, accurate and received in a timely manner?

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Was our on-site staff professional and courteous?

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Are there any Cosmo Cool Concepts, Inc. staff members you would like to note for outstanding performance? If yes, please enter staff member's name in "Other"

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Was the transition from Sales to Operations seamless?

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Part 2/4: Service/Product Assessment

Which of the following words would you use to describe our services? Select all that apply.

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Were you satisfied with our creativity and presentation of your program?

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How would you rate the quality of the website? (from 1: Poor to 10: Excellent)*

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Part 3/4:Customer Care

How responsive have we been to your questions or concerns about our services?

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At what email address would you like to be contacted?

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Would you use Cosmo Cool Concepts, Inc. again for your future meetings?

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Part 4/4: Additional Feedback

Do you have any other comments, questions, or concerns?

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Are there additional services or program improvements that we can offer you in the future?

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May we use you as a reference for future clients?

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